We are committed to maintaining the privacy and security of your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.

Collection and Use of PHI:

We collect and use your PHI to provide you with services. This includes personal identifying information such as name, date of birth, email, and phone number. Educational information designed for your specific situation may contain information pertaining to specific medical diagnoses, treatments, procedures, and other general medical information. Your healthcare provider will determine what information is associated with your account. Information that is designed for your education and sent to you, is recorded on secure servers. Your PHI is only accessed by authorized healthcare professionals involved in your care via password protected secure channels. Vidoceo Inc. and your healthcare provider can see the number of times you have viewed the educational product sent to your personal email. We do not record your IP address on which the video is viewed. Vidoceo Inc. reserves the right to use analytics to gather statistical information about the visitors to our website. However, we will not associate this data with your personally identifiable data unless required to do so to cooperate with law enforcement activity or other governmental requests or to comply with law.

We use cookies, and other tracking technologies to gather demographic information about you, identify your visits to our website, and other interactions with our website. See our “Cookie Policy” for more information.

Cookie Policy

What are Cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website. What Cookies and Other Tracking Technologies do We Use? We may use several different kinds of cookies on this Website, including strictly necessary cookies, which are cookies that are necessary for the Website to function and cannot be switched off in our systems; and performance cookies, which allow us to count visits and traffic sources so we can measure and improve the performance of our Website.

Email Communication:

Our website utilizes email communication for the transmission of PHI. While we take measures to secure the transmission, please be aware that email is not entirely secure. By consenting to email communication, you acknowledge this inherent risk and authorize the transmission of PHI via email for the purpose of your healthcare.

Security Measures:

We implement robust security measures to protect your PHI from unauthorized access, disclosure, alteration, and destruction. Our systems comply with industry standards, and we regularly update security protocols to safeguard your information.

Your Rights:

You have the right to access, amend, or restrict the use of your PHI. If you have any concerns or wish to exercise your rights, please contact our Privacy Officer at info@vidoceo.com or (805)203-6144.

Notice for California Residents:

Notice for California Residents If you are a California resident, this section supplements the information above regarding the collection, use, and disclosure of your Personal Information.

The California Consumer Privacy Act of 2018 (“CCPA”) gives California consumers the right to know what Personal Information is collected about them, how it will be used and to whom it is disclosed. The CCPA gives California consumers the right to request access to and deletion of their Personal Information, and the right to request that their Personal Information not be sold to the extent applicable under the CCPA.

The purpose of this notice is to describe our practices regarding the collection, use, disclosure, and sale of Personal Information and instructions for submitting CCPA data privacy requests. Some of the Personal Information that we collect, use, and disclose may be exempt from the CCPA because it is regulated by other federal and state laws that apply to us.

We collect Personal Information from you when you interact with us online through our Site. The Personal Information we may collect from you will depend on the nature of our interaction with you.

1. Your Rights

The CCPA provides you (as a California resident) with specific rights, subject to certain exceptions.

Right to Know. You have the right under the CCPA to request that we disclose what Personal Information we collect, use, disclose, and sell. The process for exercising this right is described below in the “How to Submit a Data Privacy Request” section. Please note that we may not be required to provide you access to the specific pieces of information we have collected about you or delete information if we are unable to verify your identity. Right to Deletion. You have the right under the CCPA to request deletion of any Personal Information about you that we have collected from you. We may not be required to delete Personal Information under certain circumstances. Specifically, the CCPA includes exemptions that provide that we do not have to delete information that, for example, is necessary to comply with legal obligations including those pertaining to the quality, safety or effectiveness of a product or activity regulated by the Food and Drug Administration (FDA), complete a transaction, detect security incidents, or for certain other internal purposes. Right to Opt-Out. You have the right under the CCPA to opt-out of the sale of your Personal Information. The CCPA defines “sale” broadly to include sharing, transferring, disclosing or otherwise communicating Personal Information with a third party for monetary or other valuable consideration. We do not sell your Personal Information. Right to Non-Discrimination. You have the right under the CCPA not to be discriminated against for exercising your rights. 1. How to Submit a Data Privacy Request You may exercise your Right to Know and Right to Deletion by emailing us at info@vidoceo.com or (805)203-6144. To process your request to exercise your Right to Know and Right to Deletion, we must be able to verify your identity to a reasonable degree of certainty. To verify your identity, we will ask you to provide your contact information and additional identifiers based on your relationship with us. Before we process your request, we will match these data points with data points we currently maintain to verify your identity and your relationship with us.

You may designate an authorized agent to make a request to exercise your Right to Know or Right to Deletion on your behalf. When you use an authorized agent to submit such a request, you must provide the authorized agent with written permission to do so, and, in certain circumstances, we may ask you to verify your own identity directly with us. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.

Third-Party Disclosures:

We do not disclose your PHI to third parties without your explicit consent, except as required by law.

Changes to Privacy Policy:

This privacy statement may be updated periodically to reflect changes in our practices. We encourage you to review this statement regularly.

Your Rights:

If you have any questions or concerns regarding your privacy or this privacy statement, please contact our Privacy Officer at info@vidoceo.com or (805)203-6144.

By using our services and consenting to email communication, you acknowledge and agree to the terms outlined in this privacy statement.